The development of AI is considered as essential as the creation of technologies such as the microprocessor, personal computer, Internet and cell phone. This technology will transform how people work, learn, travel, get healthcare, and communicate, while entire industries reorganize around it. Additionally, how companies use artificial intelligence will be a key factor in competitive differentiation between them.

Governments and philanthropy will need to play an important role in ensuring they reduce inequality, not contribute to it. Any new technology that is so disruptive will certainly make people uncomfortable. And this is the purest truth with artificial intelligence. Given that it raises difficult questions about the workforce. In addition to other areas, such as: the legal system, privacy, prejudice and much more. Artificial intelligence also makes factual errors and experiences bugs, but throughout this post, learn about some of the ways it will help empower people at work, save lives, and improve education.

Defining artificial intelligence

Technically, the term artificial intelligence refers to a model created to solve a specific problem or provide a certain service. What's fueling things like ChatGPT It's artificial intelligence. He is learning to talk better, but is unable to learn other tasks. On the other hand, the term artificial general intelligence refers to software capable of learning any task or subject. AGI doesn't exist yet – there is intense debate in the computing industry about how to create it and whether it can be created.

Developing AI and AGI has been the big dream of the computing industry. For decades, the question was when computers would be better than humans at something other than doing calculations. Now, with the arrival of machine learning and abundance of computing power, sophisticated AIs are a reality and will improve very quickly.

In the early days of the personal computing revolution, when the software industry was so small that most of us could fit on stage at a conference. Today it is a global industry. As a large part of it is now turning its attention to AI, innovations will come much more quickly than we experienced after the advancement of the microprocessor. Soon, the pre-AI period will seem as distant as the days when using a computer meant typing at a C:> prompt instead of touching a screen.

Productivity improvement

While humans are still better than GPT at many things, there are many jobs where these features are not used much. For example, many of the tasks performed by a person in sales (digital or over the phone), service, or document handling (such as accounts payable, accounting, or insurance claim disputes) require decision making. But not the ability to continually learn. Companies have training programs for these activities and generally have many examples of good and bad work. Humans are trained using these datasets and soon these datasets will also be used to train AIs. That will enable people to do this work more efficiently.

As computer processing power becomes more accessible, the power of GPT will be greater for expressing ideas. And it will become more like having an employee available to help you with various tasks. Microsoft refers to this as having a co-pilot, fully integrated into products like Office. Which will enhance your work by helping you write emails and manage your inbox.

AI and basic control

Soon, the primary way to control a computer will no longer be through clicking or tapping menus and dialog boxes. But yes, you can simply write a request in plain English. And not just in English – the AI will be able to understand languages from all over the world. In India, for example, I found developers who are working on AIs capable of understanding many of the languages spoken there.

Additionally, advances in AI will enable the creation of a personal agent. Something like a digital assistant that will see your most recent emails. And it will even know about the meetings you attend, read what you read, and filter out information you don't want to bother with. This will improve your tasks and free you from the ones you don't want to do.

Advances in AI will enable the creation of a personal agent

Creating a personal agent capable of understanding natural language is an increasingly realistic goal thanks to advances in AI, allowing people to use this technology to help them with scheduling, communications and e-commerce tasks across all their devices. However, there are concerns to be resolved, such as the privacy of information shared with the agent.

Additionally, AI can be used across the enterprise to empower employees in new ways. A company-specific personal agent can provide employees with relevant information and be present at meetings to answer questions and provide insights. This can increase employee productivity, allowing them to focus on other important tasks.

Therefore, with increased productivity, people are free to do other things, benefiting society. However, it is important to address issues related to supporting and re-training workers affected by AI. As well, governments must help with the transition to other functions.

In the area of health and education, there is a great need and few workers to meet these demands. It can be appropriately targeted to reduce inequality in these areas, and should be the main focus of AI work in the future. Therefore, this will free people to focus on tasks that software cannot do, such as teaching, caring for patients and supporting the elderly.

Based on the text by Bill Gates @ GatesNotes